We deliver across the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

Standard delivery usually takes 3–5 business days after dispatch. Express delivery, if available, takes 1–2 business days

Shipping costs are calculated at checkout. We also run free shipping promotions from time to time.

Yes. Once your order is dispatched, you will receive a confirmation email with tracking details.

If your order has not been dispatched yet, contact us as soon as possible at support@airtexltd.co.uk. We will try to help, but changes cannot always be guaranteed once processing begins

You can request a return within 14 days of receiving your order, as long as items are unused, unwashed, and in original packaging where applicable.

For hygiene reasons, items such as bedding, towels, socks, and bath mats may not be returnable if they have been used, washed, or removed from sealed packaging, unless they are faulty.

If your item arrives damaged or faulty, contact us immediately with photos and your order number. We will offer a replacement, refund, or suitable solution.

Once your return is received and approved, refunds are usually processed within 5–10 business days, depending on your bank or payment provider.

Currently, we only deliver within the United Kingdom unless stated otherwise on our website.

We accept major payment methods shown at checkout, including debit cards, credit cards, and other secure online payment options.

Yes, exchanges may be available depending on stock. Please contact customer support to arrange this.

We try to display products as accurately as possible, but colours may vary slightly depending on screen settings.

You can contact us anytime at support@airtexltd.co.uk. We usually respond within 24 hours.